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Call 215.736.1944 to make a Reservation

In-Town® Moves Frequently Asked Questions

Making a Reservation

Picking Up Equipment

Returning Equipment

Rental Conditions

Operating Hours & Directions

Equipment


Making a Reservation

How do I make a reservation?

Reserve the moving van in advance. With a deposit, you can reserve the equipment for the hours you need.

You can reserve your moving van and other equipment by calling 1-215-736-1944. Schedule it for the hours you will be doing your loading, driving and unloading. On the busiest days, U-Haul® schedules so that more than one family can use the van during the day.

With a deposit, you can reserve the equipment for the hours you need. If your equipment is not returned in time by another family, we'll either find you another piece of equipment, help you schedule your move during different hours or let you know where you can pick it up nearby.

We'll take your deposit almost any way. We can take your credit card over the telephone at 1-215-736-1944. Or just stop by, look at the equipment and pay in cash. Or just mail us your check. We can then confirm your equipment reservation.

Are there certain days when U-Haul® can schedule me to have the equipment all day?

Renting Sunday through Thursday generally gives you a better chance for a longer rental. Fridays and Saturdays, especially at the end of the month, are the busiest moving times.

Will I receive a reduced rate if I return my U-Haul equipment early?

Unfortunately, there is no discount for early drop-off.

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Picking Up Equipment

Is there anything else I should check before I leave the rental store?

Often times, families get home with the moving van and realize they need rope, tape, boxes, pads or dollies to help them with their move. We have all of these items available for purchase.

Also, before you leave the lot, compare the fuel tank gauge and mileage to what is printed on the contract. Make sure they agree.

What happens if I get in an accident? Does my car insurance or credit card cover me?

Please ask about our Safemove® protection. Most auto insurance policies won't cover moving vans. No credit-card coverage's apply to trucks or trailers. For $14 a day*, you're virtually covered. But you must report any accident or your coverage may be void.
*Safemove® rates may be different in Canada.

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Returning Equipment

Do I really need to return the moving van on time?

It's crucial that you arrive and return on time. Other families are counting on using that moving van for their move and your cooperation in scheduling allows U-Haul to keep your cost low.

If you're late returning your van, there will be an additional charge. And please call us - another family is counting on you to return on time.

Do I need to return the van where I rented it?

Yes. U-Haul® has scheduled your departure and return. Other families will be scheduled to use that moving van when you bring it back.

What if I must return the equipment after business hours?

Park the van legally. Lock all rental tools inside the van box and drop off the ignition key, the lock key and a copy of the contract in the designated drop-off spot. Contact the location the next day to collect your deposit. Refueling costs and any damage will be taken out of your deposit.

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Rental Conditions

How old do I have to be to rent a U-Haul moving van?

You only need to be 18 years old with a valid driver's license to rent a moving van from U-Haul.

Are the rates in Canada the same as the U.S. for an In-Town rental?

U-Haul rents moving vans for the same low rates of $19.95, $29.95, and $39.95 (plus mileage), as in the U.S. The mileage in Canada is, of course, based on kilometers and not miles. More rate information is available at 1-215-736-1944.

My friend is going to drive my U-Haul for me. Will I be responsible if he gets into an accident?

The person who signs the U-Haul contract is fully responsible for the U-Haul equipment. Be sure to ask about our Safemove® and Safetow® protection packages for protection and peace of mind.

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Operating Hours & Directions

What hours are you open?

Monday - Saturday Saturday from 7 A.M.- 7 P.M.
Sunday - 9 A.M.- 5 P.M.

Find Us / click on the map below to enlarge
Wilsons Auto Repair / U-Haul Location

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Equipment

Ryder TRS indicated that their 24-foot truck is larger in cubic feet than U-Haul's 26-foot truck. Is that true?

That is true if you want to move water. Ryder TRS measures cubic feet using a water volume measurement. U-Haul's 26-foot truck has more usable cubic feet and storage capacity than Ryder TRS's 24-foot truck.

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